Privacy Policy

What we collect, and what we never do.

Short version: we collect the details needed to deliver your watch, payments stay inside PayPal, and your information is never sold. This page explains all of it in plain English.

Last updated: October 2026
Rolex watch beside a locked case, illustrating how we protect customer data

Your Data

Never sold · Never shared for marketing

The 30-Second Version

Our privacy promise at a glance

The full policy follows below. If you only read one section, make it this one.

1

What we collect

Your name, delivery address, email, and phone number — the details needed to get your order to your door. Nothing more than the order requires.

2

How it's used

To process your order, arrange delivery, and support you after the sale. That's the whole list — no marketing databases, no data mining.

3

What we never do

We don't sell data, feed advertisers, or build profiles — the details you give us exist for your order and nothing else.

Data We Collect

Three kinds of information

Everything we collect falls into one of these buckets. If it's not here, we don't collect it.

Order details

Provided by you at checkout, used only to complete and deliver your order.

  • First and last name
  • Delivery address
  • Email address & phone number

Payment information

Handled entirely by PayPal. Card numbers never touch our servers — we only see your order status.

  • Processed on PayPal's secure platform
  • No card details stored by us
  • Buyer protection on every payment

Usage data

Standard technical data, collected automatically as you browse — the same as almost every website.

  • IP address & browser type
  • Pages visited & time on page
  • Cookies (details below)

Cookies

Small files, explained simply

Cookies are tiny files your browser stores so a site can remember things. We use three kinds — and you can switch any of them off in your browser settings.

Session cookies

Keep your cart working as you move between pages. Deleted when you close your browser.

Preference cookies

Remember your settings, like language and region, so you don't re-pick them every visit.

Security cookies

Help detect fraud and keep accounts safe. These protect you, not us.

Blocking cookies in your browser won't stop you from ordering — but some features, like saving your cart between visits, may not work until cookies are back on.

Use of Data

What we do with it — and what we don't

Two lists, no fine print. The first is everything we do; the second is everything we won't.

We use your data to

  • Process, pack, and ship your order
  • Send tracking updates by email and SMS
  • Provide customer support when you reach out
  • Handle returns and guarantee claims
  • Detect fraud and keep the store secure
  • Fix technical issues and improve the site

We never use your data to

  • Sell or rent it to any third party
  • Share it with advertisers or data brokers
  • Send marketing you didn't ask for
  • Build profiles beyond your order history
  • Keep it longer than your order and warranty require

Who Sees Your Data

Sharing, kept to a bare minimum

Your data reaches exactly three kinds of hands, only when the job requires it.

1

PayPal

Processes your payment. PayPal operates under its own privacy policy, and your card details stay on its platform, not ours.

2

Couriers

Receive the name, address, and phone number printed on the label — just enough to get your parcel delivered.

3

Authorities

Only where the law genuinely requires it, such as responding to a valid legal request. Otherwise, nobody.

Data Security

How we protect your information

The whole site runs over HTTPS, payments ride on PayPal's infrastructure, and access to order data is limited to the people who fulfill your order.

Being straight with you: no method of transmission or electronic storage is 100% secure. We use commercially accepted safeguards and treat your data with care, but no site on the internet can promise absolute security.

The Remaining Details

Two last things, then we're done

The rules about children, and what happens if this policy ever changes.

Children's privacy

This store is intended for adults. We don't knowingly collect personal information from anyone under 18. If you believe a minor has given us their details, contact us and we'll remove them from our records.

Changes to this policy

If we update this policy, the new version gets posted right here with a fresh "last updated" date at the top. No buried revisions, no surprise rewrites.

Your data, your call.

You can ask us what we hold, correct anything wrong, or have it deleted. One message is all it takes, and you'll get a straight answer.

Accesssee what data we hold about you
Correctionfix anything inaccurate
Deletionremove your personal data
Questionsanswered by a real person

FAQ

Privacy questions, answered

What information do you collect when I order?+
Your name, delivery address, email, and phone number — only what's needed to process and deliver your order. Payment details stay with PayPal and never reach our servers.
Do you sell or share my personal information?+
No. We never sell, rent, or trade your data. It's shared only with PayPal (to take payment) and the courier (to deliver your parcel) — and with authorities only where the law genuinely requires it.
Is my payment information safe?+
Yes. All payments run through PayPal's secure platform with buyer protection, so full card details are never stored by us. The site itself runs over HTTPS.
What cookies does this site use?+
Session cookies (to keep your cart working), preference cookies (to remember your settings), and security cookies (to detect fraud). You can block cookies in your browser at any time; ordering still works, but a few conveniences may not.
Can I get my data deleted?+
Yes. Contact us with your order number and we'll delete the personal data linked to it, unless we're required to keep records for legal or dispute purposes. You can also ask to see or correct your data at any time.
Do you collect information from children?+
No. This store is intended for adults, and we don't knowingly collect personal information from anyone under 18. If you believe a minor has given us their details, contact us and we'll remove them.
Does this policy ever change?+
It may, as our store or the law evolves. Any update gets posted on this page with a new "last updated" date, so checking back once in a while is the easiest way to stay current.

Anything unclear? Just ask.

Privacy questions get the same straight answers as order questions — from a real person.

Contact Us